Skip to main content

Posts

Showing posts with the label CSR

CSR HelpDesk

How to login to CSR HelpDesk (IT ticketing) service   1. Go to homepage: https://washtenawisd.org 2. Scroll down and click on staff in Navy Blue section as shown below: 3. Click on box called CSR Helpdesk ServiceDesk as shown below: 4. Login with your username (without @ portion for WISD employee) and your O365 password. Please pay attention to select WISD on third row (again for WISD employees) and click on login as show below:  For complete instruction and since this CSR system is serving Lincoln and Ypsilanti School District as well, if for some reason, you have an account with one of the district email address, you should login this way to the CSR service: Please enter your username, without @ portion for Ycschools.us or Lincolnk12.org employee. In very rare case when you have multiple accounts in the system, you need to enter the complete email address including @ycschools.us OR @lincolnk12.org. Enter the password that is given to your CSR account (n...